Benefit from Cost-effective IT management
Background
Shenzhen King-Cable Electronics Co., Ltd, a technology-industry-trade combined independent limited corporation, previous market department of Segem Galaxy Design Institute, is built up in 1995.Relying on the strong technical strength of the National University of Defense Technology; the company built a firm broad cooperation with foreign famous instrument, meters, magnet-record manufacturers in technologies and sales. The company is engaged in providing following professional technology service & product:
Installation, management and maintenance of network & failure solution
Entire testing solution for development of Hi-tech electronic product
Power quality monitor system and maintenance tools
Electric, power testing products used in labs of education system
Large-capacity data storage system and product
Sales Achievement
FY2000—RMB 70million
FY2001—RMB 100million
FY2002—RMB 120million
FY2003—RMB 150million
FY2004—RMB 190million
FY2005—RMB 300million
Situation
With the rapid development of King-Cable’s business, previous management system can no long fit for requirement, even limit the expansion of business. So they need a new IT tools to help them. Co., Ltd.
Solution
After long-time consideration, King-Cable decided to adopt the Global eOffice of Shenzhen Equilibrium and In Sep 2004, signed Global e-Office application agreement with Shenzhen Equilibrium Co., Ltd. The project started on October 8th, 2004.
Based on the problems in the management and business operation of King-Cable, Equilibrium brought forward corresponding solution. After 4 months cooperative application, Global eOffice went live in King-Cable successfully. It solved the problems in management and business operation of King-Cable in the following days.
Conclusion
After the completion of the project, King-Cable’s operations effectiveness is highly increased:
|
Operation |
Criteria |
Before Application |
After Application |
|
Customer Service |
On-time delivery |
96% |
99% |
|
Inquiry response time |
10 minutes |
2 minutes |
|
Lead time |
1-2 weeks |
2 days |
|
Financial |
Inventory velocity |
Increase by 11% |
|
Sales volume |
Increase by 30% per year |
|
Cost(management,
inventory,salary) |
Increase by 14% per year |
Decrease by 30% per year |
|
Profit |
Increase by 23% |
|
Management |
Inventory count error |
10%-30% |
1%-5% |
|
Invoice accuracy |
68% |
99% |
|
Overtime work |
30% |
10% |