Tmfox Strategic Solutions (Canada) Inc.
Date:2009/9/15
--Adopted Microsoft Dynamics CRM System
Enterprise Background
TMFOX STRATEGIC SOLUTIONS is a strategic investment consultant and a global marketer for small business, is a partnership organization registered under British Columbia Business Act.. TMFOX are working along with established investor network and industrial experts to dedicate their experience and expertise to small business entrepreneurs in emerging market. TMFOX also specializes in connecting every inch of business innovation, helping small business entrepreneurs to achieve their global expansion.
Situation
TMFOX received a mass of business investment queries from home and abroad each year, which was lack of data management and data consolidation, so that real time information could not be shared timely. There was no standard operation process to drive and supervise the project investment progress. Long project investment cycle came with high enterprise operation cost.
Solution
Integrate investor, investment project and progress status, which helped the integration of resources. CRM system provided a safe platform for both investment parties to control and drive the communication progress, maintaining a good relationship with customers. With CRM system, TMFOX realized the integration management for E-mail, letters and telephone service query.
Benefits
The successful implementation of Microsoft Dynamics CRM system helped the optimal allocation of resources; realized real time management; lowered risks in the process of project investment dealing; information management improved working efficiency, shrank project investment cycle and reduced enterprise operation cost